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Areas Covered

BANES & WILTS

Drop Us A Message

hello@binbutler.co.uk

Talk To Us

01225 832474

Areas Covered

BANES & WILTS

Drop Us A Message

hello@binbutler.co.uk

Talk To Us

01225 832474
Your Account

We are working hard to bring you an interactive customer dashboard. Here you’ll be able to check past and future clean dates, account balances, pay owed amounts and add extra bins, you’ll also be able to send us direct messages. Watch this space.

Office & Cleaning Times

Monday to Friday: 9:00 AM to 5:00 PM
Saturday: 9:00 AM to 1:00 PM
Sunday: Closed
Cleaning Hours: 6:45 AM – 7:30 PM / Mon – Fri

Contact Info


Phone/WhatsApp: 01225 832474
Email: hello@binbutler.co.uk

HAVE A QUESTION?

Frequently Asked Questions

Find the answers to our most common questions. If you can’t find the answer to your question, don’t worry, use our contact form above and we’ll get back to you within 24 hours.

What Areas Do You Cover?

Bath & North East Somerset

We are proud to serve Bath and the surrounding areas. If you are based in the beautiful county of BaNES, then your in luck, we can clean your bins.

NOT BASED IN BANES?

Why not join our waiting list. We’re always opening new areas and will contact you when we arrive.

How Do I Sign Up?

Simply click on the “SIGN UP” button and fill out the form.  No credit card submission is required.

When Will My Service Start?

Once we receive the information you submit, you will receive a confirmation email or text within 24 hours confirming the schedule of your first cleaning 

What Day Will My Clean Take Place?

We work on a 4 weekly cycle, in line with your bin collection days. We will clean your bin the same day your bins are emptied. Our cleaning times are between 8 am – 8 pm.

How Do I Pay?

All our payments are processed through GoCardless & Stripe. We’ll send you a payment link in your welcome/confirmation email. You can also set up your payment option or pay for multiple cleans on our payments page.

Please ensure you set up your payments prior to your first clean, as this can lead to a delay in your first clean.

You won’t be charged until your clean has been carried out.

How Do You Clean My Bins?
Our Wheelie Bin Cleaning Van

We clean your bins are cleaned using a combination of water under pressure and our specialist bin cleaning solutions.

Our mobile Bin Butler machine “Joy” can clean up to 2 bins at one time. It operates by spraying a strong jet of water mixed with the detergent into the bins, which are mounted on the frame of the machine.

Do I Need To Be Home?

You don’t have to be in when we clean – Just make sure the bins are accessible and where we can find them. We bring everything with us, and after we’ve gone, the only evidence we were ever there is a clean and fresh smelling bin.

Why Should I Get My Bins Cleaned?

Did you know that that your wheelie bin is an excellent breeding ground for bacteria? Think for a moment about what you deposit into your bin over the course of a fortnight and the residue that is left even after emptying:

  • Food Remnants, Including Meats – Raw & Cooked

  • Pet Waste

  • Soiled Nappies

  • Used Tissues & Other Paper Products

  • The Contents of Your Vacuum Cleaner

  • Non-Recyclable Food Cartons – Takeaway Cartons Etc

  • Wet & Soggy Old Newspapers & Magazine

  • Garden Waste & Garden Cuttings.

The list goes on, but along with the smell, it may not be very pleasant either. Even with these items bagged up, residue from any leakages can collect at the bottom of your wheelie bin and form the perfect breeding ground for disease-causing bacteria.  Especially after 2 or more weeks.

A dirty wheelie bin can attract vermin, cause offensive odours, become infested with flies, and rapidly become a health hazard right outside your home.  

How Often Should I Have My Bins Cleaned?

We recommend our 4 weekly services to help keep your bins as fresh and germ-free as possible.

We find that our customers who opt for a one-off clean, generally have us clean their bins 4-5 times per year – This would lead to the same cost as our monthly service.

What Happens If My Bins Are Not Emptied?

Dont Worry! – We know this can happen sometimes. If your bins are not collected, we”ll be back the same day they are emptied. You won’t be charged until we clean your bin. If we can clean all the bins, we’ll only charge you for the bins we do clean.

PLEASE NOTE: We reserve the right to charge for any bins we are not able to clean due to the customer’s fault.

Which Bins Can You Clean?

RESIDENTIAL

COMMERCIAL

Don’t see the bin you need cleaning? Contact us, We’ll take a look and see what we can do.

What Happens If My Bins Are Not Emptied?

Dont Worry! – We know this can happen sometimes. If your bins are not collected, we”ll be back the same day they are emptied. You won’t be charged until we clean your bin. If we can clean all the bins, we’ll only charge you for the bins we do clean.

PLEASE NOTE: We reserve the right to charge for any bins we are not able to clean due to the customer’s fault.